Active Motif,
Tools to analyze nuclear function,
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Active Motif

Active Motif's Satisfaction Guarantee

At Active Motif, we're not satisfied unless you're satisfied. That's why every product we sell is backed by our 100% Satisfaction Guarantee. Simply put, if a product you buy from us does not perform as we say it will in its manual or data sheet, we will make it right.

Active Motif's Satisfaction Guarantee

As you bought our product to achieve your research goal, our technical support staff will first work with you to troubleshoot why the product did not perform as expected. If needed, we will replace part or all of the product's components so that it will work for your experiment. If you are still not satisfied after we have attempted to resolve your problem, we will issue your choice of a product credit or refund of the original purchase price and any shipping & handling charges.

This guarantee is valid for 6 months from the date of product delivery. For complete information, please see our Terms & Conditions.

North America

1914 Palomar Oaks Way, Suite 150
Carlsbad, CA  92008
Toll Free: 877 222 9543
Direct: 760 431 1263
Fax: 760 431 1351


Office Park Nysdam
Avenue Reine Astrid, 92
B-1310 La Hulpe, Belgium
Germany Free Phone: 0800/181 99 10
France Free Phone: 0800/90 99 79
UK Free Phone: 0800/169 31 47
Other Countries, Direct: +32 (0)2 653 0001
Fax: +32 (0)2 653 0050


Azuma Bldg, 7th Floor
2-21 Ageba-Cho, Shinjuku-Ku
Tokyo, 162-0824, Japan
Direct: +81 (0)3 5225 3638
Fax: +81 (0)3 5261 8733


787 Kangqiao Road
Building 10, Suite 202
Pudong District
Shanghai, 201315, China
Direct: (86)-21-20926090
Hotline: 400-018-8123